Now hiring: Facilities Support Crew (SLO)

NOW HIRING - Facilities Support Crew in San Luis Obispo, CA. Female climber scaling colorful bouldering wall.

We’re a rock climbing gym looking for Facilities Support Crew: people who care about the maintenance of the facility and want to see it at its most sparkly self. Facility support crew will be working behind the scenes of the gym, but should understand their impact on the community and strive to create welcoming spaces for all our members and guests.

Experience in climbing isn’t a requirement but it is recommended. We are a gym founded by outdoor climbers and we believe in getting outside to climb just as much as we believe in the indoor gym community. Above all else, you need to have a strong desire to be part of The Pad community. 

Our Mission:

To build immersive experiences, spaces, and opportunities through climbing, community, fitness, and love

You will be responsible for

  • Deep cleaning floors/mats in high-traffic areas and social spaces including the lounge and the studio spaces
  • Vacuuming rope and training areas that are carpeted
  • Dry mopping slackline, bouldering pads, and training areas
  • Washing inside and outside windows
  • Assisting facilities manager in projects around the gym
  • Ensuring gym equipment is functioning
  • Maintaining gym cleanliness through assigned tasks
  • Conducting deep cleans on machines and equipment as needed

You will be accountable for:

  • Keeping track of hours worked using When I work
  • Checking and replying to all communications via Email and Asana each time you work
  • Completing initial training board via Asana within 30 days of hire
  • Working as a member of a team, you will interact with other crew members as well as other department teams

You will be consulted for:

  • Policy development
  • Leadership strategy
  • Staffing needs
  • Community needs
  • Construction projects and space usage

You will be informed about:

  • Policy and procedure updates
  • Changes specific to the facility


  • Overnight availability is desired for this position, but not required
  • Genuine interest in other people’s experiences
  • Ability to self-manage time and prioritize tasks based on importance
  • Confidence in standing up to strangers and those you care about when it comes to following rules 
  • Ability to lift 50 pounds unsupported
  • Lover of learning and a deep interest in improving things for those around them
  • A friendly, enthusiastic attitude, can exhibit warmth and empathy
  • Tech savvy enough to use and apply a wide variety of applications, including When I Work, Google Drive, E-mail, and Asana
  • Actively seek new opportunities to improve self and the community at large
  • Uphold company values and use the mission statement to guide decisions
  • Codeword: Quickdraw

What we have to offer:

  • Growth opportunities
  • Paid bi-monthly on the 15th and last day of the month
  • NV: $11.25 per hour / CA $16 per hour, assuming 2-5 hours per week to start 
  • Accrued paid time off
  • Transfer and promotional opportunities
  • Gym membership for self plus immediate family
  • Retail and merchandise discounts

We are an equal-opportunity employer that welcomes and seeks diverse voices and experiences aligned with the vision of our organization: Climbing. Community. Fitness. Love.

Don’t send that resume just yet!

We don’t want your resume, we don’t want your cover letter, and we don’t want phone calls and emails!

Why? We at the Pad feel that the employment process is broken and we want to address these issues and hopefully inspire others to, as well.

Why is it broken?

  • Applicants are judged on their ability to make a fancy-looking document
  • Applicants are judged on their writing ability when that may not be a requirement of their position
  • Applicants are unfairly judged based on their employment history, success in describing it, and even by their own name and location.
  • Applicants are encouraged to go above and beyond, reaching out to HR and supervisors, and writing long essays, all of which is an emotional drain on everyone
  • Salary, benefits, time expectations, and even physical ability requirements are either omitted or over-inflated.

Our process eliminates this and is designed to test applicants in as little time as possible to see if they will be a good fit. Through our process, we are able to:

  • Educate you about the organization you are applying for so you know if it is a good fit or not for you.
  • Check for the level of attention to detail we want to see prior to hiring.
  • Check for level of readiness for the position
  • Show us your personality
  • Take a minimum of time and energy for our HR team AND you

Please note – if you send resumes, cover letters, etc without being asked, we will NOT review them.

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