Now hiring: Setting Support Crew (Henderson)

NOW HIRING - Setting Support Crew in Henderson, NV. A climber scales a bouldering wall in Henderson, NV

We’re a rock climbing gym looking to expand our Route Setting Support Crew in Henderson, NV. The Pad’s route-setting department is responsible for creating The Pad’s primary service. It is instrumental not only to the success of the gyms but also to the vitality of the local climbing community. We believe that good setting motivates, inspires, and teaches people to be better climbers and grow as individuals. The route-setting department at The Pad revolves heavily around community building. We aim to deliver high-quality and innovative routes that continually excite our members and visitors and create a space for new and experienced participants to explore and grow mentally and physically.

Route Setters are a part of the greater leadership team at The Pad. This means collaborating with other programs and team members. With all interactions, inside and outside the organization, setters will represent the whole department and be one of the faces of the organization as a whole. 

Our Mission:

To build immersive experiences, spaces, and opportunities through climbing, community, fitness, and love

You will be responsible for:

  • Assisting in the process of creating new climbing routes across the gym on an ongoing schedule. 
  • Taking older routes down and then washing and sorting these holds is the primary job of this position. 
  • Ensure the entire process of washing holds emphasizes the safety of yourself and those around you
  • Develop and implement appropriate risk management standards associated with route setting, both on the wall and in setting procedures.
  • Maintain quality of the gym’s climbing routes on a weekly basis, including upkeep of holds, starting hold indicators, t-nuts, etc.
  • Manage and maintain The Pad’s route setting equipment and supplies, including setting closet organization and cleanliness. 
  • Assist in executing, at minimum, one annual competition per gym and other community events, where applicants must be willing and able to work some long days.
  • Serve as an ambassador between the route-setting department and The Pad’s members and visitors.
  • Must be able to organize working versus personal time in the gym, performing duties on both a scheduled and an as-needed basis.
  • Ensuring safety in all aspects of our facility operations, even that which you do not interact with – if you see something, you will say something.
  • Understanding all of our programs and being able to support visitors and members in finding programs that fit their needs

You will be accountable for:

  • Communicating with your supervisor about the desired schedule or time off
  • Properly clocking in and out using When I Work
  • Checking and replying to all communications via email and Asana each time you work
  • Completing initial training board via Asana within 30 days of hire

You will be consulted for:

  • Policy development, leadership strategy, staffing needs, community needs, construction projects, and space usage

You will be informed about:

  • Policy and procedure updates
  • Expansion updates
  • Changes specific to the facility


  • Involved in the climbing community
  • Genuine interest in other people’s experiences
  • Ability to hear and speak clearly
  • Experience with speaking to diverse individuals
  • Confidence in standing up to strangers and those you care about when it comes to following rules
  • Ability to move across uneven surfaces and stairways
  • Lift 50 pounds without assistance
  • Work as a member of a team
  • Love of learning and a deep interest in improving things for those around them
  • Friendly, enthusiastic attitude, can exhibit warmth and empathy
  • Tech savvy enough to use and apply a wide variety of applications, including When I Work, Google Drive and the Google Suite, email, Approach, and Asana
  • Actively seek new opportunities to improve self and the community at large
  • Uphold company values and use the mission statement to guide decisions
  • Code Word: Granite

What we have to offer:

  • Growth opportunities
  • Paid bi-monthly on the 15th and last day of the month
  • $12/hour, assuming 2-20 hours per week to start, an opportunity for more hours and growth a possibility
  •  Accrued paid time off
  • Transfer and promotional opportunities
  • Gym membership for self plus immediate family
  • Retail and merchandise discounts
  • Ability to set the tone for the Pad Climbing community in Henderson

We are an equal-opportunity employer that welcomes and seeks diverse voices and experiences aligned with the vision of our organization: Climbing. Community. Fitness. Love.

Don’t send that resume just yet!

We don’t want your resume, we don’t want your cover letter, and we don’t want phone calls and emails!

Why? We at the Pad feel that the employment process is broken and we want to address these issues and hopefully inspire others to, as well.

Why is it broken?

  • Applicants are judged on their ability to make a fancy-looking document
  • Applicants are judged on their writing ability when that may not be a requirement of their position
  • Applicants are unfairly judged based on their employment history, success in describing it, and even by their own name and location.
  • Applicants are encouraged to go above and beyond, reaching out to HR and supervisors, and writing long essays, all of which is an emotional drain on everyone
  • Salary, benefits, time expectations, and even physical ability requirements are either omitted or over-inflated.

Our process eliminates this and is designed to test applicants in as little time as possible to see if they will be a good fit. Through our process, we are able to:

  • Educate you about the organization you are applying for so you know if it is a good fit or not for you.
  • Check for the level of attention to detail we want to see prior to hiring.
  • Check for level of readiness for the position
  • Show us your personality
  • Take a minimum of time and energy for our HR team AND you

Please note – if you send resumes, cover letters, etc without being asked, we will NOT review them.

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